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Contact us immediately if ...

Cases you shall report to us so we can provide timely support

Updated over 5 months ago

To protect your account from unauthorized access, contact us immediately if you:

  • cannot login your account;

  • suspect your Login ID/Password are lost or stolen;

  • not sure if an suspicious email is sent from us;

  • suspect any unauthorized account activities;

  • lost your mobile devices and/or personal computer;

  • suspect someone else processes your sensitive personal details, etc.

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